Attendance rates and winter pressures - Yorkshire and The Humber

This indicator reviews outpatient attendance, cancellation and DNA (did not attend) rates with a view to discussing the impact of the winter season. The monthly trend analysis shows the seasonal variation in attendance rates and the winter of 2009 shows an increase in DNAs and cancellations. You can change region, or view national data. For more information on this data, refer to the methodology.

Attendance rate (%)

Trust name Attendance rate (%)
Barnsley
100.0
Leeds
100.0
Harrogate and District
93.1
Northern Lincolnshire and Goole
92.6
Doncaster and Bassetlaw
91.6
Rotherham
91.3
Hull and East Yorkshire
91.1
Mid Yorkshire
89.0
Scarborough and North East Yorkshire
86.6
Airedale
85.2
Bradford
81.9
York
76.5
Sheffield
70.7
Calderdale and Huddersfield
66.9
National average: 82.18

DNA and Cancellation Rates by Month (All Provider Trusts)

This chart and table shows the variation by month in outpatient DNA and cancellation rates for all Provider Trusts in England from September 2008 to August 2009.

Month of Appointment Appointments Total Attendances Attendance Rate DNA Rate Cancellation Rate
Sep-08 5,745,417 4,655,801 81% 9% 10%
Oct-08 5,945,826 4,831,682 81% 9% 10%
Nov-08 5,402,429 4,415,115 82% 9% 10%
Dec-08 5,212,608 4,166,797 80% 9% 11%
Jan-09 5,710,682 4,599,500 81% 9% 11%
Feb-09 5,293,159 4,172,653 79% 10% 12%
Mar-09 6,065,624 4,939,640 81% 9% 10%
Apr-09 5,832,064 4,727,868 81% 9% 11%
May-09 5,500,548 4,460,027 81% 9% 11%
Jun-09 6,407,110 5,193,555 81% 9% 11%
Jul-09 6,378,191 5,139,715 81% 9% 11%
Aug-09 5,483,995 4,410,270 80% 9% 11%
Sep-09 6,428,941 5,165,565 80% 9% 11%
Oct-09 6,309,309 5,096,687 81% 9% 11%
Nov-09 6,260,438 5,088,779 81% 9% 11%
Dec-09 5,769,370 4,565,508 79% 10% 12%
Jan-10 5,952,769 4,571,205 77% 11% 14%
Feb-10 5,931,855 4,794,216 81% 9% 11%
Mar-10 6,897,131 5,591,416 81% 9% 11%
Apr-10 6,046,009 4,828,875 80% 9% 12%
May-10 5,942,539 4,782,594 80% 9% 11%
Jun-10 6,620,667 5,293,518 80% 9% 12%
Jul-10 6,417,028 5,147,511 80% 9% 12%
Aug-10 5,952,122 4,750,121 80% 9% 12%
Grand Total 143,505,831 115,388,618 80% 9% 11%

Methodology

Measure:
Outpatient Attendance Rates
Description:
Provides a time trend analysis showing the variation by month in outpatient attendance rates.
Definition:
  • Appointments: number of outpatient appointments
  • Attendances: number of attended appointments
  • Attendance Rate: Percentage of appointments that were attended
  • DNAs: number of DNAs (Did Not Attend)
  • DNA Denominator: number of attendances + number of DNAs
  • Cancellations: number of appointments that were cancelled by either the provider or the patient
  • Cancellation Rate: percentage of appointments that were cancelled
Technical definition
  • Attendances: all appointments with an attended code of 5 or 6
  • DNAs: all appointments with an attended code of 3 or 7
  • Cancellations: all appointments with an attended code of 2 or 4
Basis
Provider Trust and Local Authority
Data source & Time frame
SUS - Outpatient Appointments, September 2008 to August 2009

Full data for attendance rates and winter pressures

Trust name Appointments Total attendances Attendance rate DNA rate Cancellation rate
Calderdale and Huddersfield 1165581 779550 66.9% 10.0% 25.7%
Sheffield 2763122 1953702 70.7% 7.4% 23.6%
York 882714 675254 76.5% 6.3% 18.3%
Bradford 901620 738477 81.9% 12.0% 6.9%
Airedale 293870 250459 85.2% 8.6% 6.6%
Scarborough and North East Yorkshire 347739 301078 86.6% 7.6% 6.1%
Mid Yorkshire 1069476 951692 89.0% 11.0% 0.0%
Hull and East Yorkshire 1382700 1259856 91.1% 8.6% 0.3%
Rotherham 735651 671338 91.3% 8.7% 0.0%
Doncaster and Bassetlaw 1033757 947132 91.6% 8.4% 0.0%
Northern Lincolnshire and Goole 795668 736651 92.6% 7.3% 0.0%
Harrogate and District 465680 433355 93.1% 6.2% 0.0%
Barnsley 532216 532216 100.0% 0.0% 0.0%
Leeds 1707786 1707786 100.0% 0.0% 0.0%

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% appointments attended

  • 93.1 to 100
  • 88.3 to 93.1
  • 80.8 to 88.3
  • 72.7 to 80.8
  • 59.6 to 72.7